Category Archives: PC support & tweaks

Major bug has hit Windows 10’s newest update.

Microsoft has stopped distributing its latest Windows 10 October 2018 Update.

Microsoft started rolling out the update during the company’s Surface event early last week, but some Windows 10 users immediately noticed their documents were being deleted. “We have paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigate isolated reports of users missing some files after updating,” says Microsoft on its support site for Windows Update.

Microsoft is now recommending that affected users contact the company directly, and if you’ve manually downloaded the October update then “please don’t install it and wait until new media is available.” Other Windows 10 users have been complaining that the Microsoft Edge browser and other store apps have been unable to connect to the internet after the October 2018 Update, and the update was even blocked on certain PCs due to Intel driver incompatibilities.

It’s not clear how many Windows 10 users are affected by the problem, but even if it’s a small percentage it’s still surprising this issue was never picked up during Microsoft’s vast testing of the October update. Millions of people help Microsoft test Windows 10, but the company has struggled with the quality of Windows updates recently. Microsoft delayed its Windows 10 April 2018 Update earlier this year over Blue Screen of Death issues, but those problems were picked up before the update reached regular consumers and businesses.

Microsoft was planning to push the latest October update out to all Windows 10 users on Tuesday, but that’s now likely to be put on delayed while investigations continue into this major deletion problem.

Windows 10 April 2018 Update Now Available 

Microsoft has begun to deliver the Windows 10 April 2018 Update to users. On some of my computers, the April update – called the “Feature Update for Windows 10, Version 1803” – was already available for download via Windows Update, and we were able to successfully download and install it.

The most convenient and safest way to install Windows 10 April 2018 Update is via Windows Update. With the new version, the large function update installs noticeably faster than in the past, because the corresponding files are already being exchanged in the background during the download, However it does at the same time mop up your internet so if possible keep internet use to a minimum & don’t try to update numerous computers at once.   Afterwards the update will be carried out within a few minutes.

The new April Update (1803) for Windows 10 not only brings new features, but also deletes some features.  For example, Windows 10 version 1803 stops supporting the Groove Music Pass. It has been known since October 2017 that the app will only be used for playing and streaming purchased music via OneDrive. To buy or stream new songs, users should switch to other music streaming services, such as Spotify.

Anyone who processes e-mails via a Microsoft account also received unsaved contacts from non-Microsoft accounts before the Windows 10 April 2018 update. Since Redstone 4, Windows 10 no longer provides such suggestions, so users should save their contacts themselves.

Another abolished feature concerns changes to the voice control in the Control Panel. If you want to activate the voice control, you will find it under the application settings in the menu item Language setting.

In addition to all the features removed, Microsoft also lists functions on the official website that have been frozen for development. These include, but are not limited to, the Software Restriction Policies in Group Policy. In these, users could set who has access to applications and is allowed to execute codes. .

Free up space after Windows creators updates.

Microsoft recently released the latest major update for Windows 10 but you may not know that Windows keeps a copy of the old operating system after it does feature updates, mainly to make it easier to roll back the update if issues are encountered, but that it means that the old installation of Windows takes up numerous Gigabytes of space on your HDD that can slow the system down.

It is recommended to remove the old installation files only if you are confident that you don’t need to roll back to the previous version. If you are in doubt, create a backup of the main Windows partition so that you may restore it should the need arise to roll back the Windows version.

Whenever you update your system, Windows will automatically cache all its Windows update install files. Though this may seem strange, this does help if ever you are needed to roll back the Windows updates. Using the cache, Windows does the updates without needing to download them again. downside is that the Windows update folder can grow in size and take up GBs of hard drive space. If space is limited, clearing the Windows update cache can help you regain that lost hard drive space. Moreover, clearing the update cache also helps in situations where the update files are corrupted. Here is how you can clear the Windows update cache in Windows 10.

There are a few ways to do it, but this should be the easiest to follow for all users.

Hit the Windows key, then type “disk cleanup”, and select the drive where Windows is installed (usually C:).
look for “Previous Windows installations”.  If it is not there click on “Clean up system files” & follow the prompts
You can also check other entries to free up more disk space if you wish.
Hit “ok” once you have checked all entries to start.
Confirm “are you sure you want to permanently delete these files”.
Windows will remove files and frees up the disk space in the process.
Close the dialog box to return to windows.

The latest version update to Windows 10  comes with an automatic clean up option that you may wish to activate. Windows 10 will usually delete previous versions of Windows 10 ten days after installation of the update. This gives you more than a week to determine whether the new version is stable and functional before the old version gets deleted.  The main advantage of this method is that it is automated. Set it once, and you never have to worry about cleaning up disk space manually again. The downside is that the previous installation files are deleted after exactly ten days. This means that you only have ten days to test the new version, and also that disk space won’t be freed up earlier.

Clearing the update cache in Windows is easy, but probably not as straightforward as it should be in some cases. Although we can use the Disk Cleanup Utility, it may not clear the update cache completely, so if you are going to use the manual method, you may also need to stop the Windows update service before clearing the update cache. To do that, search for “Services” in the Start menu and open it. If you are using your system as a standard user, then open it as an administrator using the right-click menu.  Once you have done a cache clean it also makes sense to a defrag of your drive if you are using an IDE or SATA based system as opposed to an SSD in a more modern or updated PC or laptop.

 

How to use SFC Scannow

SFC /scannow is a super-useful command you can use in any Windows version since Windows 2000. When the SFC (System File Checker) command is used with the /scannow switch, the tool will scan all of the important Windows files on your computer and replace them as necessary.

Missing and corrupt operating system files (like many DLL files) are arguably the biggest cause of major Windows issues. Considering that, plus the fact that SFC /scannnow is completely automatic and very easy to use, the tool should usually be one of your first troubleshooting steps.

try to doing a file repair.

Start > run > type in “sfc /scannow” without the quotes. WIndows will usually ask you to pop in the installation disc.  It will repair all the dll files, and finish on it’s own.

How:

Open Command Prompt as an administrator, often referred to as an “elevated” Command Prompt.

Important: For the sfc /scannow command to work properly, it must be executed from an elevated Command Prompt window in Windows 8, Windows 7 and Windows Vista. This is not required in previous versions of Windows.

Once Command Prompt is open, type the following command and then press Enter.

sfc /scannow
Note: There’s a space between sfc and /scannow.

Important: If you’re trying to use System File Checker from the Command Prompt available from Advanced Startup Options or System Recovery Options, see Tip #1 at the bottom of the page for some changes in how you execute sfc /scannow.

System File Checker will now verify the integrity of every protected operating system file on your computer.

Note: In some situations, especially in Windows XP and Windows 2000, you may also need access to your original Windows installation CD or DVD.

Restart your computer if sfc /scannow did actually repair any files.

Note: System File Checker may or may not prompt you to restart but even if it doesn’t, you should restart anyway.

Repeat whatever process caused your original problem to see if sfc /scannow corrected the issue.

Tips:

When running sfc /scannow from outside of Windows, like from the Command Prompt available when you boot from your Windows disc or flash drive, or from your System Repair Disc or Recovery Drive, you’ll have to tell the sfc command exactly where Windows exists, as in this example:

sfc /scannow /offbootdir=d:\ /offwindir=d:\windows
The /offbootdir= option specifies the drive letter, while the /offwindir= option specifies the Windows path, again including the drive letter.

Note: Depending on how your computer is setup, the Command Prompt, when used from outside of Windows, doesn’t always assign drive letters in the same way that you see them from inside Windows. In other words, Windows might be at C:\Windows when you’re using it, but D:\Windows from the Command Prompt in System Recovery Options.

In most installations of Windows 8 and Windows 7, C: usually becomes D: and in Windows Vista, C: is usually still C:. To check for sure, look for the drive with the Users folder on it – that will be the drive Windows is installed on, unless you have multiple installations of Windows on multiple drives.